Privacy policy

Last modified: October 20, 2022

This Privacy Policy applies to all websites and domains "duel.plus” the property of GALVIN TECNOLOGICA SL; from now on Duel.

Duel, a Spanish company with registered office in Avda. Madrid, 197 – 36214, Vigo CIF: B-27.835.305 Company registered in the Commercial register of Pontevedra. Duel is committed to the protection of your privacy and value the importance of the confidentiality of your data on the Internet. This privacy policy (hereinafter, the "Privacy Policy") applies to all services offered to persons who use or visit (hereinafter, the "Users", the "User", "You", "your", "you" or "you") your Internet web site https://www.galvintec.com/ (hereinafter, the "Website").

The purpose of this Privacy Policy is to inform you how to process your personal data collected when you use the services available on the Website.

If you visit another website through a link or URL available on the Web Site, this Privacy Policy will cease to have effect. The Company reserves the right to modify at any moment the present Privacy Policy, and to your knowledge by any means. This Privacy Policy was last modified on the date indicated above.

In addition, this Privacy Policy is subject to Regulation of Data Protection General european October 27, 2016.

What are Personal Data?

In this Privacy Policy, is meant by personal data is any information relating to Users identified or identifiable, that may in fact be identified, directly or indirectly, in particular by reference to your name, your e-mail address and your IP address (hereinafter "Personal Data"). Personal Data does not include anonymous information that has been processed properly so that it is not identifiable, with the aim precisely to prevent irreversible form of identification.

When do we collect personal Data and what data do we collect?

We may collect personal data when you use the services available on the website, such as:

Visit the Website

Create and manage an account on the website

Subscribe to newsletter

Sign up and participate, directly or indirectly, in any tournament available.

Contact one of our services

(hereinafter referred to as "Services" )

For any of the Services you use, we collect only the data strictly necessary (i) to provide such Services, (ii) to ensure the fulfilment of a contract of which you are a party, (iii) for which processing have given your consent or (iv) for fulfillment of legal obligations to which you are subject.

The Personal Data collected, therefore, differ from one User to another, depending on the number of Services used by each one.

The Personal Data that we may collect during your use of our Services, for example, your IP address, name, e-mail address, age, date of birth, address etc

When you visit the Website, or use certain Services, we can install and store cookies on your computer (your computer, mobile phone...). A cookie is a small text file of limited size that is saved on your computer when you visit a website.

Cookies are often used to improve the visit of the users (for example, to temporarily remember your session and not have to fill in your credentials each time you visit the Website or go from one page to another). Other cookies used to generate statistics or to remember your preferences.

If you want to know more about cookies, see page of cookies.

What is the purpose of collecting your Personal Data?

Your personal data may be collected for the following purposes, depending on the Services you use:

We may collect personal data when you use the services available on the website, such as:

To provide you with services or information you have requested

For the operation of the technical options or administrative Web Site

To manage your user account and its associated preferences

To provide you with an instant messaging service

To monitor and analyze use of the Services by the Users

To count visitors to the web site

For sending commercial offers by email, tailored to your preferences

To share information with the organisers of the tournaments in which you are going to participate

To respond to requests for administrative or judicial authorities in accordance with the legislation in force

The Personal Data collected so you can use the Services are necessary for giving you access to the same.

Collection of indirect Personal Data. For team tournaments, one member of each team can register all members of the same. It is not necessary that all team members have an account of the Duel in the time of registering for a tournament. All team members will receive an e-mail to inform them of their record in the tournament. In case you do not agree with us storing your Personal Data, please contact us by e-mail by writing to hello@duel.plus

Newsletters and commercial offers. Before becoming a partaker of direct marketing or business operations (for example, by sending you newsletters and commercial offers), we will ask you for your consent is when you create your account on the Website or below, indicating your choice in the settings of your account. You can withdraw your consent at any time by clicking on the unsubscribe link available in each e-mail that you receive by changing your account settings, or by contacting us at the following e-mail address: hello@duel.plus

What are your rights and how can you exercise them?

Your rights. From 25 may 2018, and in compliance with the Regulation of Data Protection General 2016/679 April 27, 2016, you can exercise your right to restrict processing, to fully delete (right to be forgotten) and the right to receive your Personal Data in a format compatible with mechanical reading (right to data portability), as well as not to be subject to a decision making automated individual.

Your rights from may 25, 2018. From 25 may 2018, and in compliance with the Regulation of Data Protection General 2016/679 April 27, 2016, you can exercise your right to restrict processing, to fully delete (right to be forgotten) and the right to receive your Personal Data in a format compatible with mechanical reading (right to data portability) , as well as not to be subject to a decision making automated individual.

Right to object. To the extent permitted by law, and except for the cases in which there is reasons and legitimate for the processing of your Personal Data, you may, at any time, to show your disagreement with this procedure, in particular in relation to data processed for direct marketing purposes or commercial.

Right to restrict processing. You can ask us to restrict the processing of your Personal Data in cases in which it applies one of the following situations, or in any other case required by the applicable legislation:

You oppose the deletion of your Personal Data and request the restriction of its use instead of its removal in the case of the processing is unlawful (for example, in the case that someone has created an account in bad faith, with information related to you, such as your e-mail address or other personal data).

Impugnas the accuracy of the Personal Data, during a period in which we will verify the accuracy of the collected data

The Personal Data are no longer necessary for the purposes of the processing, but you ask the store for the establishment, exercise or defence of legal claims.

In the case of restriction of processing, of your Personal Data, irrespective of their storage, only be processed with your consent or for the establishment, exercise or defence of legal claims, as well as for the protection of rights of another natural or legal person or for reasons of substantial public interest.

In case of withdrawal of the restriction of such processing, you will be informed by the most appropriate means (for example, by e-mail or postal mail).

Right to data portability. We grant you the possibility to receive your Personal Data in a structured format of common use and machine-readable. You can exercise this right at your account page or contact us at the address below.

Right to deletion. You can exercise your right to erase your Personal Data page of your accounts, in the panel "Remove". The deletion of your Personal Data applies to all the data that you have provided, with the exception of the alias used in tournaments in which you have registered or in which you've participated. The storage of the alias aims to preserve the integrity of the results of the tournament, and is done for historical purposes and file.

In case you want to delete your alias, you must contact us by e-mail before we delete your account. We will send you a response within one month from the receipt of the request. Such period may be extended for two more months if necessary, taking into account the complexity and number of requests.

Exercise of your rights. You can exercise your rights by contacting us by mail, by writing to the following address:

GALVINTEC – Privacy

Avda. Madrid, 197 – 36214, Vigo

hello@duel.plus

To ensure the confidentiality and protection of the personal data, the request must be accompanied by a document of identity

To the extent permitted by applicable law, when the requests of a subject of your data are manifestly unfounded or excessive, in particular because of their repetitive character, we may refuse to comply with such requests, or to establish a reasonable fee for the processing, taking into account the administrative costs of providing the information requested.

What time of storage of your data?
Your personal data is stored in a technical environment safe.

Depending on the processing of your Personal Data, these could be subjected to different periods of storage.

The greater part of your Personal Data are stored for three(3) years from your last use of the Website or a Service.

However, the IP address that we collect during your visit is stored only for a year.

At the end of the storage period, Personal Data is purged and are in this way removed from our database.

Do recipients of your data?
We can convey to our agents and processing partners to the processing of your personal Data in accordance with our instructions. In addition, when you register for a tournament in available in Duel, you agree that the organizer of the tournament will have access to the data you entered during registration.

The recipients of your data are:

Tournament organizers

The service of moderation of the web site

Authorities in charge of enforcing the law in the framework of judicial qualifications related to fraud or other legal reasons.

The relevant administrative and judicial authorities in applications relating to the investigation or to the identification of a person, in strict compliance with the current legislation

Companies, subsidiaries and affiliates of the group

We will not sell your personal data to any advertiser or third party. We use your personal data and to show relevant ads according to your preferences. We prepare reports related to advertising campaigns, specifically statistics, without the use of references or information regarding the Personal Data of visitors to or Users of the Website. You can also block advertising cookies, on the page dedicated to them.

What can the organizers of the tournament with the data collected from the participants?
Registration and participation in tournaments. The Services available in Duel allow the organizers of a tournament to collect and process the Personal Data of the participants who have registered in the same. The organizers of each tournament will be the responsible for the processing of Personal Data are collected for your event.

As the organizer of a tournament, you can choose to define the purposes and means of the processing implemented for the operation of your tournament, in compliance with this Privacy Policy and the provisions relating to the Regulation of Data Protection General the 27 of April of 2016. Duel would act in such a case as a processor on behalf of the organizer, which is the responsible of the processing carried out.

In the event that the organizer of a tournament to collect Personal Data that do not comply with the provisions of this Privacy Policy or in the Regulation of Data Protection General the 27 of April of 2016, Duel reserves the right to close the account on the same (1) by notifying in writing, unless, within a period of thirty (30) days, this organizer to remedy the breach; or (2) immediately, in the event of a serious breach or repeated these provisions.

Data collected by the organizers. The tournament organizers have the authority to collect those data from the participants that are strictly necessary for the operation of their events. For example, such data may be personal data required to verify the eligibility conditions for the tournament, such as age, address, or any other relevant information. In addition, the organizer may request the participants a test to verify the accuracy of such data.

However, the tournament organizers are not permitted, by your use of the Services, to solicit the participants personal data that are sensitive or that may pose a risk (for example, political or religious views, passport number, or credit card or social security number).

Security of the data. The tournament organizers have the authority to collect those data from the participants that are strictly necessary for the operation of their events. For example, such data may be personal data required to verify the eligibility conditions for the tournament, such as age, address, or any other relevant information. In addition, the organizer may request the participants a test to verify the accuracy of such data.

Rights of the User.. The tournament organizers undertake to respect the rights of the Users as defined in the Privacy Policy. Report abuse. If you think that the organizer of the tournament is not acting in accordance to this Privacy Policy, you may notify us by e-mail hello@duel.plus

Who is a data protection officer?
Duel has appointed a data protection officer in charge to assist the controller in complying with the Regulation of Data Protection General. For any questions regarding the privacy policy of the Duel, you can contact the data protection officer by e-mail by writing to hello@duel.plus

How do we protect your Personal Data?
We take various measures to ensure the security of your Personal information from loss, unauthorized access, modification, disclosure, or destructions, and in particular:

User passwords are encrypted in the database.

We use the protocol TLD (top level domain) for forms that contain Personal Data, the information is encrypted on the network.

Access to Personal Data is strictly reserved to authorized persons for the fulfillment of their missions

In accordance with the Regulation of Data Protection General eu of 27 April 2016, Duel has ensured that the processors are committed to respecting the security and confidentiality of the data

All employees of Duel that work on the Web Site are aware of the importance of protecting the Personal Data in formations, newsletters, and team meetings

Modification
We reserve the right to make changes to this Privacy Policy. In case of implementing a substantial modification as the inclusion of a new purpose, we will notify you about it beforehand. In this way, we ensure that you enjoy a reasonable period of time for exercising your rights according to the applicable laws and regulations.

In any case, we encourage you to review it from time to time this Privacy Policy to take into account how to protect your Personal Data.

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